Website Security Agreement

The purpose of this Agreement is to establish the security practices implemented by the Company to safeguard user information, business data and technology infrastructure against unauthorised access, disclosure, alteration or destruction.

This Agreement applies to:

• All visitors and users of the Website
• Customer accounts and personal information
• Employees, contractors and third-party service providers who have access to Company systems
• All systems, applications, databases and networks supporting the Website

The Company maintains appropriate technical, administrative and physical safeguards, including but not limited to:

• SSL/TLS encryption for data transmitted between users and the Website
• Secure authentication and password protection
• Multi-factor authentication (where applicable)
• Firewalls and intrusion detection and prevention systems
• Regular software updates and security patches
• Anti-malware and endpoint protection
• Secure server infrastructure
• Role-based access controls
• Routine vulnerability assessments and penetration testing
• Data backup and disaster recovery procedures

Users agree to:

• Keep account credentials confidential
• Use strong and unique passwords
• Notify the Company immediately of any unauthorised access or suspected security incident
• Avoid attempting to gain unauthorised access to any part of the Website
• Refrain from uploading malicious software or engaging in activities that may compromise Website security

The Company implements reasonable safeguards to protect personal information in accordance with applicable privacy laws.

Collected information is processed only for legitimate business purposes and stored using industry-standard security controls. How that information is collected and used is described in our Privacy Policy.

The Website may use trusted third-party providers for services such as:

• Payment processing
• Cloud hosting
• Analytics
• Email communications
• Customer support

These providers are expected to maintain appropriate security measures consistent with industry standards.

If a security incident occurs, the Company will:

• Investigate the incident promptly
• Contain and mitigate the impact
• Restore affected services where possible
• Notify affected users where required by applicable law
• Cooperate with relevant authorities when necessary

The Company reserves the right to monitor network traffic, system activity and user access for security, fraud prevention, troubleshooting and compliance purposes.

Users shall not:

• Attempt unauthorised access to systems or accounts
• Distribute malware or harmful code
• Interfere with Website functionality
• Conduct denial-of-service attacks
• Reverse engineer or exploit Website vulnerabilities
• Circumvent security controls

Violation of these provisions may result in suspension or termination of access and may lead to legal action.

The Company may update its security practices as technology evolves or legal requirements change. Continued use of the Website constitutes acceptance of such updates.

To the maximum extent permitted by law, the Company shall not be liable for damages arising from cyberattacks, unauthorised access or security breaches beyond its reasonable control.

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

For security concerns or to report vulnerabilities, please contact:

ZeniaCare
Website: zeniacare.in
Email: contact@zeniacare.in

You can also reach us through our contact form.

By accessing or using the Website, users acknowledge that they have read and understood this Website Security Agreement and agree to comply with its provisions.